Shipping policy
Last updated: July 25th, 2024
This Shipping Policy outlines the procedures and practices employed by core girl regarding the shipment of products purchased through our website. Similar to our commitment to protecting your privacy, we strive to provide transparency in how we handle the processing and delivery of your orders. By engaging with the services offered on our website, you, the user, whether as a customer or a website visitor, agree to adhere to the terms outlined in this Shipping Policy.
Shipping Destinations:
- We offer domestic Australian and international shipping.
- For international customers, please see if your destination is available for selection during the checkout process.
Processing Time:
- Orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment unless notified prior to purchasing. We always try and ship our orders ASAP when possible.
Order Tracking:
- Once your order has been fulfilled, you will receive a confirmation email with a tracking number.
- You can track your order by clicking on the tracking link provided in the confirmation email or by logging into your account on our website.
Shipping Delays:
- While we make every effort to ensure timely deliveries, we cannot guarantee delivery dates.
- Delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or other factors beyond our control.
International Taxes, Duties, and Customs:
- IMPORTANT: International customers are responsible for any taxes, duties, and customs fees that may apply.
- We are not responsible for delays or additional costs incurred due to customs processing.
- Please refer to your country's taxes, duties, and customs website for further information on costs you may be responsible for.
International Shipping Times:
- We use AusPost to deliver your order. Once your order arrives at the destination country, a domestic service is used to deliver it to you.
|
Location |
International Express |
International Standard |
|
Albania |
8-18 business days |
15-25 business days |
|
Algeria |
12-18 business days |
20-25 business days |
|
Angola |
9-16 business days |
20-25 business days |
|
Anguilla |
8-12 business days |
15-20 business days |
|
Antigua and Barbuda |
12-18 business days |
20-25 business days |
|
Armenia |
12-18 business days |
20-25 business days |
|
Aruba |
12-18 business days |
20-25 business days |
|
Austria |
9-13 business days |
12-17 business days |
|
Azerbaijan |
12-18 business days |
20-25 business days |
|
Bahamas |
12-18 business days |
20-25 business days |
|
Bahrain |
5-10 business days |
8-16 business days |
|
Bangladesh |
5-10 business days |
9-15 business days |
|
Barbados |
8-18 business days |
12-25 business days |
|
Belgium |
9-12 business days |
10-15 business days |
|
Belize |
12-18 business days |
15-20 business days |
|
Benin |
12-18 business days |
15-25 business days |
|
Bermuda |
8-18 business days |
12-25 business days |
|
Bhutan |
10-18 business days |
15-25 business days |
|
Bonaire, Sint Eustatius and Saba |
8-18 business days |
15-25 business days |
|
Bosnia and Herzegovina |
5-9 business days |
10-18 business days |
|
Brazil |
6-12 business days |
11-17 business days |
|
Brunei Darussalam |
6-8 business days |
7-15 business days |
|
Bulgaria |
6-13 business days |
9-15 business days |
|
Burkina Faso |
8-18 business days |
15-25 business days |
|
Burundi |
12-18 business days |
20-25 business days |
|
Cabo Verde |
12-18 business days |
20-25 business days |
|
Cambodia |
6-11 business days |
10-18 business days |
|
Cameroon |
8-18 business days |
15-25 business days |
|
Canada |
3-6 business days |
5-9 business days |
|
Cayman Islands |
8-18 business days |
12-25 business days |
|
Chile |
10-20 business days |
15-25 business days |
|
China |
3-6 business days |
4-9 business days |
|
Colombia |
8-12 business days |
15-25 business days |
|
Congo (Republic) |
8-18 business days |
15-25 business days |
|
Cook Islands |
11-19 business days |
20-25 business days |
|
Costa Rica |
12-18 business days |
20-25 business days |
|
Cote d'Ivoire |
8-18 business days |
15-25 business days |
|
Croatia |
7-10 business days |
8-12 business days |
|
Cuba |
8-18 business days |
12-25 business days |
|
Curacao |
8-18 business days |
12-25 business days |
|
Cyprus |
8-18 business days |
15-25 business days |
|
Czech Republic |
6-10 business days |
8-13 business days |
|
Denmark |
6-10 business days |
10-14 business days |
|
Dominica |
8-18 business days |
15-25 business days |
|
Dominican Republic |
12-18 business days |
20-25 business days |
|
Ecuador |
8-15 business days |
20-25 business days |
|
Egypt |
4-7 business days |
6-12 business days |
|
Equatorial Guinea |
8-18 business days |
15-25 business days |
|
Eritrea |
12-18 business days |
20-25 business days |
|
Estonia |
7-10 business days |
8-12 business days |
|
Eswatini |
8-18 business days |
15-25 business days |
|
Ethiopia |
12-18 business days |
20-25 business days |
|
Faroe Islands |
12-18 business days |
15-20 business days |
|
Fiji |
5-9 business days |
7-13 business days |
|
France |
6-10 business days |
8-12 business days |
|
French Guiana |
12-18 business days |
20-25 business days |
|
Gabon |
12-18 business days |
17-20 business days |
|
Gambia |
8-18 business days |
15-25 business days |
|
Georgia |
15-20 business days |
20-25 business days |
|
Germany |
7-10 business days |
8-12 business days |
|
Ghana |
6-10 business days |
8-17 business days |
|
Gibraltar |
8-12 business days |
10-18 business days |
|
Greece |
8-13 business days |
11-18 business days |
|
Greenland |
12-18 business days |
15-20 business days |
|
Guadeloupe |
12-18 business days |
15-20 business days |
|
Guatemala |
12-18 business days |
15-20 business days |
|
Guinea |
8-18 business days |
15-25 business days |
|
Guyana |
8-12 business days |
15-20 business days |
|
Haiti |
12-18 business days |
20-25 business days |
|
Honduras |
8-18 business days |
12-25 business days |
|
Hong Kong |
3-6 business days |
5-9 business days |
|
Hungary |
6-11 business days |
8-13 business days |
|
Iceland |
5-11 business days |
11-18 business days |
|
India |
6-10 business days |
7-11 business days |
|
Indonesia |
6-11 business days |
9-13 business days |
|
Iran |
5-8 business days |
10-22 business days |
|
Ireland |
6-9 business days |
7-12 business days |
|
Israel |
10-18 business days |
20-25 business days |
|
Italy |
6-11 business days |
9-15 business days |
|
Jamaica |
8-18 business days |
12-25 business days |
|
Japan |
4-11 business days |
6-13 business days |
|
Jordan |
5-8 business days |
10-20 business days |
|
Kazakhstan |
12-18 business days |
20-25 business days |
|
Kenya |
8-12 business days |
12-25 business days |
|
Kiribati |
8-18 business days |
15-25 business days |
|
Kuwait |
12-18 business days |
15-25 business days |
|
Kyrgyzstan |
12-18 business days |
20-25 business days |
|
Lao People's Democratic Republic |
6-10 business days |
10-18 business days |
|
Latvia |
4-12 business days |
8-15 business days |
|
Lesotho |
8-18 business days |
15-25 business days |
|
Liberia |
12-18 business days |
20-25 business days |
|
Liechtenstein |
12-18 business days |
20-25 business days |
|
Lithuania |
12-18 business days |
20-25 business days |
|
Luxembourg |
12-18 business days |
15-21 business days |
|
Macao |
8-11 business days |
12-17 business days |
|
Malawi |
8-18 business days |
15-25 business days |
|
Malaysia |
4-6 business days |
6-10 business days |
|
Mali |
8-18 business days |
15-25 business days |
|
Malta |
4-9 business days |
9-13 business days |
|
Martinique |
8-12 business days |
15-18 business days |
|
Mauritania |
8-18 business days |
15-25 business days |
|
Mauritius |
8-18 business days |
15-25 business days |
|
Mexico |
8-14 business days |
11-19 business days |
|
Montenegro |
12-18 business days |
20-25 business days |
|
Montserrat |
8-18 business days |
15-25 business days |
|
Morocco |
8-18 business days |
15-25 business days |
|
Mozambique |
12-18 business days |
20-25 business days |
|
Myanmar |
6-10 business days |
9-15 business days |
|
Namibia |
8-18 business days |
15-25 business days |
|
Netherlands |
8-12 business days |
10-18 business days |
|
New Caledonia |
4-8 business days |
6-12 business days |
|
New Zealand |
2-5 business days |
4-7 business days |
|
Nicaragua |
8-18 business days |
12-25 business days |
|
Niger |
12-18 business days |
20-25 business days |
|
Nigeria |
10-15 business days |
15-25 business days |
|
North Macedonia |
10-18 business days |
20-25 business days |
|
Norway |
11-16 business days |
13-18 business days |
|
Pakistan |
9-15 business days |
13-25 business days |
|
Panama |
12-18 business days |
20-25 business days |
|
Peru |
13-20 business days |
17-25 business days |
|
Philippines |
4-11 business days |
10-18 business days |
|
Poland |
7-10 business days |
8-12 business days |
|
Portugal |
6-10 business days |
8-15 business days |
|
Puerto Rico |
8-18 business days |
15-25 business days |
|
Qatar |
4-6 business days |
7-16 business days |
|
Romania |
10-18 business days |
20-25 business days |
|
Saint Kitts and Nevis |
12-18 business days |
20-25 business days |
|
Saint Lucia |
12-18 business days |
20-25 business days |
|
Saint Martin (French Part) |
8-18 business days |
15-25 business days |
|
Saint Vincent and the Grenadines |
8-12 business days |
15-20 business days |
|
Samoa |
7-15 business days |
10-18 business days |
|
Sao Tome and Principe |
8-12 business days |
15-20 business days |
|
Saudi Arabia |
6-9 business days |
7-15 business days |
|
Senegal |
8-18 business days |
15-25 business days |
|
Serbia |
10-18 business days |
20-25 business days |
|
Seychelles |
8-18 business days |
15-25 business days |
|
Singapore |
3-6 business days |
5-7 business days |
|
Slovakia |
5-14 business days |
11-16 business days |
|
South Africa |
10-18 business days |
20-25 business days |
|
South Korea |
4-8 business days |
8-13 business days |
|
Spain |
10-15 business days |
13-18 business days |
|
Sri Lanka |
5-10 business days |
8-12 business days |
|
Sweden |
10-14 business days |
12-16 business days |
|
Switzerland |
7-11 business days |
9-14 business days |
|
Taiwan |
5-10 business days |
8-13 business days |
|
Thailand |
4-8 business days |
6-10 business days |
|
Togo |
8-12 business days |
15-25 business days |
|
Trinidad and Tobago |
15-20 business days |
20-25 business days |
|
Turkiye |
5-14 business days |
10-18 business days |
|
Turks and Caicos Islands |
8-12 business days |
10-18 business days |
|
Uganda |
5-10 business days |
8-15 business days |
|
Ukraine |
13-20 business days |
18-25 business days |
|
United Arab Emirates |
4-7 business days |
6-12 business days |
|
United Kingdom |
3-5 business days |
5-7 business days |
|
United Republic of Tanzania |
8-18 business days |
15-25 business days |
|
United States of America |
3-6 business days |
5-9 business days |
|
Uruguay |
8-18 business days |
15-25 business days |
|
Uzbekistan |
9-16 business days |
15-20 business days |
|
Vanuatu |
10-18 business days |
15-25 business days |
|
Vietnam |
4-10 business days |
9-17 business days |
|
Virgin Islands (British) |
8-18 business days |
15-25 business days |
|
Zambia |
8-12 business days |
15-25 business days |
|
Zimbabwe |
8-12 business days |
15-25 business days |
Incomplete or Incorrect Addresses:
- It is the responsibility of the customer to provide a complete and accurate shipping address.
- If an order is returned due to an incomplete or incorrect address provided by the customer, additional shipping charges may apply to resend the order.
Lost or Stolen Packages:
- core girl is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
- Please ensure that your shipping address is secure and monitored to prevent any issues with delivery.
Questions: If you have any questions or concerns regarding our shipping policies, please contact us at hello@coregirl.com.au